Health systems charged for MyChart messages. The inbox kept growing anyway

When hospitals and health systems started charging patients for MyChart messages amid the pandemic, the reasoning was straightforward: Give clinicians a way to be compensated for the growing volume of medical advice flowing through patient portals, and perhaps slow that traffic down in the process. Years later, health systems that adopted the practice say the […] The post Health systems charged for MyChart messages. The inbox kept growing anyway appeared first on Becker's Hospital Rev...