EliseAI Unveils New State of AI in Multifamily Report; 85% See Reduced Operating Expenses

Skip to Content News Archives Economy Energy Oil & Gas Renewables Electric Vehicles Mining Commodities Agriculture Real Estate Mortgages Mortgage Rates Finance Banking Insurance Fintech Cryptocurrency Work Wealth Smart Money Wealth Management Investor Personal Finance Family Finance Retirement Taxes High Net Worth FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials More Innovation Information Technology FP500 Podcasts Small Business Lives Told Tails Told Shopping Financial Post Store Obituaries Place a Notice Advertising Advertising With Us Advertising Solutions Postmedia Ad Manager Sponsorship Requests Classifieds Place a Classifieds ad Working Profile Settings My Subscriptions Saved Articles My Offers Newsletters Customer Service FAQ News Economy Energy Mining Real Estate Finance Work Wealth Investor FP Comment Executive Women Puzzmo Newsletters Financial Times Business Essentials This advertisement has not loaded yet, but your article continues below.HomeGlobeNewswireThis section is The content in this section is supplied by GlobeNewswire for the purposes of distributing press releases on behalf of its clients. Postmedia has not reviewed the content. by GlobeNewswire EliseAI Unveils New State of AI in Multifamily Report; 85% See Reduced Operating ExpensesAuthor of the article: You can save this article by registering for free here. Or sign-in if you have an account.Data reveals a split between surface-level adopters from those rebuilding operations around AITHIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLYSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman, and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.SUBSCRIBE TO UNLOCK MORE ARTICLESSubscribe now to read the latest news in your city and across Canada.Exclusive articles from Barbara Shecter, Joe O'Connor, Gabriel Friedman and others.Daily content from Financial Times, the world's leading global business publication.Unlimited online access to read articles from Financial Post, National Post and 15 news sites across Canada with one account.National Post ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.REGISTER / SIGN IN TO UNLOCK MORE ARTICLESCreate an account or sign in to continue with your reading experience.Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.Create an account or sign in to continue with your reading experience.Access articles from across Canada with one accountShare your thoughts and join the conversation in the commentsEnjoy additional articles per monthGet email updates from your favourite authorsSign In or Create an AccountNEW YORK, July 29, 2026 (GLOBE NEWSWIRE) — EliseAI, the AI company automating complex housing and healthcare systems, today released its second annual State of AI in Multifamily report, based on a third-party survey of 350 U.S. multifamily decision-makers and 500 residents. The findings show widespread adoption across the industry, and demonstrate the rapid growth of agentic AI for real-world operational workflows in multifamily. At the same time, they point to a new divide emerging between operators who have simply layered AI on top of existing workflows and those rebuilding their operating models around it entirely.Amid the widespread adoption, there is a wide range of AI deployment stages among operators. 89% of operators have introduced AI in some form, but only 34% have fully embedded it into daily operations — up from 24% a year ago. The rest are still piloting AI (14%) or have only partially deployed it (41%). While partial deployment is the industry norm, fully automating a workflow end-to-end is not widespread across the industry yet.Get the latest headlines, breaking news and columns.By signing up you consent to receive the above newsletter from Postmedia Network Inc.A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try again“Multifamily is moving faster on AI. The question is no longer around adoption but instead on depth of use,” said Minna Song, CEO and co-founder of EliseAI. “The operators pulling furthest ahead aren’t just using AI here and there, they’re treating it as the core infrastructure of how they run their business. That’s where we’re seeing the biggest gains, but the data is clear that lighter implementations are having significant pay offs as well.”Operators are feeling the margin squeeze: Adoption of AI happening against a backdrop of real margin pressure including rising insurance costs (89% expect increases) with 49% bracing for significant or severe increases. At the same time, 57% are concerned that new supply will weigh on rents.Leasing continues to be a core focus area for AI: In 2025, 64% of operator respondents identified leasing as a top area that AI would transform. Today, 58% of operators are running AI in leasing — more than any other stage of the renter journey. For after-hours inquiries specifically, 86% of operators using AI praise the improvement they’ve seen in how leasing inquiries are managed.The ROI for operators investing in AI is real: 85% of operators with AI have reduced operating expenses as a result of using it. This year’s data makes clear that the size of that payoff ultimately depends on whether the operator just has AI tools, or restructures the entire organization around AI to run workflows end-to-end.AI adoption limitations: A few key areas holding operators back from going deeper with AI include integration challenges (35%), legacy technology limitations (28%) and a shortage of in-house expertise (28%). Operators who are only layering AI on top of these systems keep running into that friction.Vendor consolidation is a priority: 76% of operators use multiple AI vendors and 29% cite integrating various property systems as one of their top three day-to-day frustrations. 27% are prioritizing consolidation to become more efficient.The full report, “The 2026 State of AI in U.S. Multifamily,” is available for download at https://meet.eliseai.com/3TLfqwv.About EliseAIEliseAI transforms complex housing and healthcare systems. By deeply integrating into workflows and automating operations, it makes them efficient and cuts costs for all. Its platform helps property managers handle leasing, maintenance and resident engagement. EliseAI replaces fragmented tools with one integrated system that reduces manual work and improves accessibility and experience for residents and patients alike. The company is based in New York with teams in San Francisco, Boston, Chicago and Toronto. To learn more, visit www.eliseai.com/careers.This advertisement has not loaded yet.Notice for the Postmedia NetworkThis website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Read more about cookies here. By continuing to use our site, you agree to our Terms of Use and Privacy Policy.