Chase’s LaGuardia Lounge Wins “World’s Best”—It Isn’t Even The Best At Its Own Airport

The Skytrax ‘World Airline Awards’ named the best independent airline lounges and the results are… odd. They rank Chase’s LaGuardia lounge first and its former Hong Kong lounge third. The Chase Sapphire Lounge at New York LaGuardia wins the individual award as the World’s Best Independent Airport Lounge, with the Plaza Premium Lounge Rome Fiumicino Airport in second place, and the Chase Sapphire Lounge Hong Kong Airport in third position. Chase Sapphire Lounge New York LaGuardia The Chase lounge in Hong Kong hasn’t existed in over 9 months. The main portion of that lounge footprint is now the Kyra Lounge, while its overflow seating area is now Mastercard’s premium dining lounge concept “Taste by Priceless.” Meanwhile, not only isn’t the Chase Sapphire lounge LaGuardia the best in the world, it isn’t even the best Chase Sapphire lounge, and it isn’t even the best non-airline lounge at LaGuardia. Chase Sapphire Lounge New York LaGuardia Chase Sapphire Lounge New York LaGuardia The awards list Capital One JFK at number 5 and Amex Centurion LaGuardia at 11 (when it’s one of the more mid Centurion lounges, even). The Centurion lounge at JFK is better. So is Atlanta. And Salt Lake City is probably their best, though none of those three make the list. Capital One Lounge New York JFK Capital One Lounge New York JFK Capital One Lounge New York JFK Capital One’s Landings (LaGuardia and National airport) do not make the list either, even though they’re clearly the best among credit card lounges and better than Chase’s LaGuardia offering. Capital One Landing New York LaGuardia Capital One Landing New York LaGuardia Capital One Landing New York LaGuardia Capital One Landing New York LaGuardia Certainly Chase’s Dallas – Fort Worth lounge is the best from Chase, though perhaps too new to win. Chase Sapphire Lounge Dallas – Fort Worth Chase Sapphire Lounge Dallas – Fort Worth But Chase’s Philadelphia lounge is surely the equal of LaGuardia. It’s just as large. It may not be quite as flash in design, but it also isn’t underground – LaGuardia has no natural light. They’ve done an amazing job with the space given that constraint but it’s still a constraint, and the food at LaGuardia doesn’t really impress (Dallas really does). Chase Sapphire Lounge Philadelphia Skytrax has an opaque methodology. They don’t publish underlying data, airline or lounge-level sample sizes, or their weighting formula. They sell audits and improvement advice while handing out ratings and awards. And the results they produce often contradict their stated methodology. For instance, they cited Lufthansa’s announced Allegris business class as a key factor in awarding them five stars in 2017, even though that product wouldn’t be available until 2020 (was delayed to 2024) while they also claimed they don’t consider future products in evaluating current quality. In 2012, Britain’s Advertising Standards Authority upheld challenges to Skytrax’s claims about verified reviews, review totals, “official” ratings, rating-update frequency and trademark protection. Skytrax couldn’t substantiate its review-verification claims because it deleted reviewer information after 24 hours, and advertised more than five million reviews when only about 400,000 were publicly accessible. These are the actual 8 best bank lounges in the United States, by the way. Topics on this page