Air New Zealand launches automated rebooking system for international flights

Senior Business Reporter·NZ Herald·18 Aug, 2026 05:00 PM3 mins to read‌Air NZ says it's ready to roll out an automated passenger rebooking system for international flights. Photo / Sylvain Lefevre, Hans Lucas via AFPAir New Zealand has rolled out a passenger rebooking system for international flights.“International is incredibly complex,” Kate Boyer, the airline’s chief operations officer for ground and in-flight matters, said. The airline’s automated passenger rebooking (APR) system aimed to use digital technology rather than frontline staff to help people rebook