Quebec overhauled its bottle deposit-refund system. Is it working?

The new bottle deposit-refund system in Quebec, initiated by Consignaction in 2023, has sparked mixed reactions. While some users appreciate the modernized approach, others have raised concerns about accessibility and the efficiency of the refund process. This initiative is crucial for the province's environmental goals, aiming to reduce plastic waste and promote sustainable practices. As the system evolves, it will be vital to address user feedback to ensure it meets both environmental objectives and public satisfaction.