Malaysia’s KLIA ride-hailing pickup surcharge slashed to flat 63 cent fee

PETALING JAYA – The entry fee for e-hailing vehicles at the Kuala Lumpur International Airport (KLIA) has been revised to 2 ringgit (S$0.63) effective on Sept 16.The fee, inclusive of tax, is standardised across Terminal 1 and 2.KLIA passenger experience senior general manager Abdul Hasman Abdul Muhimin said the revised fee represents a reduction from the previous charges of 3 ringgit at Terminal 1 and 2.16 ringgit at Terminal 2, giving passengers a single, consistent rate for e-hailing pick-ups at both terminals.“The standardisation is aimed at providing greater consistency and clarity for passengers and e-hailing operators, while supporting a more streamlined pick-up experience across both terminals,” Malaysia Airports Holdings Berhad (MAHB) said in a statement.The statement added that the enhanced e-hailing facilities introduced at Terminal 1 in August as part of improvement initiatives have also recorded encouraging improvements in operational performance.According to MAHB, about 99 per cent of e-hailing drivers now complete passenger pick-ups and exit within the allocated 10-min grace period, up from 49 per cent previously.“Daily vehicle volume entering the pick-up lanes has decreased by 13.5 per cent, from 8,124 to 7,024 vehicles.“This reflects improved control of e-hailing operations, with reduced unauthorised activity, unnecessary vehicle circulation and prolonged idling, while maintaining smooth access for genuine passenger pick-ups.“Pickup bays are clearing more quickly, while passengers no longer need to wait along a crowded kerbside,” it said.The upgraded facilities at Terminal 1 include a License Plate Recognition (LPR) system integrated with passenger information display screens, self-service kiosks, dedicated passenger waiting areas, structured pick-up bays and on-ground marshals to assist passengers and facilitate traffic flow. THE STAR/ASIA NEWS NETWORK