Apple Responds to iPhone Duo Display Cracking Reports

Shortly after the iPhone Duo launched, a few users reported hinge issues that were causing cracks in the inner display. Apple has now responded to the reports in a statement to MacRumors, saying a small number of units are affected. The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps to take advantage of its unique form factor. We are aware of an issue impacting the inner display on a small number of iPhone Duo units. If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement. Apple did not say what causes the cracking, or if a fix is planned. Affected users have been able to get in-store replacements, though with limited stock available, some are having to wait. Many of the iPhone Duos experiencing issues cracked in the same place on the lower half of the inner display. The crack is along the hinge, and users say there is a stuck feeling and sometimes a popping noise just before the damage appears. iFixit took apart the ‌iPhone Duo‌ and found several possible causes for the hinge failure. The site said multiple components converge in that location, and it's possible a center support bar in the hinge that's supposed to retract isn't doing so, leading to damage. Popular StoriesApple Retail Staff Told to Warn Against iPhone Duo Walk-In PurchasesSome Apple retail employees have been told to warn customers against visiting to purchase an iPhone Duo without a pre-order on Friday, October 23. Apple Store employees told MacRumors that they have been advised that there will likely be no iPhone Duo stock available for walk-in purchases on launch day. Staff have been instructed to discourage customers without pre-orders from coming in...Here's What Apple's Apps Look Like on the iPhone DuoTuesday October 20, 2026 11:12 am PDT by Juli CloverWith just three days to go until the iPhone Duo is released, Apple is getting ready for the launch. Behind the scenes, the App Store now has screenshots of Apple's built-in apps running on the Duo. We've seen some apps in marketing materials, but images of the ones we haven't seen give us an idea of what it will be like using the iPhone Duo day to day. Many apps are shown in landscape...Crackgate? iPhone Duo Owners Report Screens Breaking Along the HingeFriday October 23, 2026 11:05 am PDT by Juli CloverSome iPhone Duos are already experiencing hinge issues that cause display cracks, based on photos shared on Reddit and the MacRumors forums. Almost all of the display faults are right along the hinge, and most result in a line of bright pixels across one side of the screen. An iPhone Duo owner in Australia said his device cracked after being opened fewer than 20 times, and there was no...