Acronis pushes AI beyond recommendations with new autonomous IT platform

ByARIEL SHAPIRAAUGUST 25, 2026 17:07For the past two years, enterprise AI has largely been built around recommendations. It summarizes incidents, prioritizes alerts, and suggests what an IT technician should do next. The technician still makes the decision and still does the work.Software vendors are now trying to move beyond that model. Rather than telling IT teams what should happen, the next generation of AI is beginning to carry out parts of the work itself.The workload on IT professionals only grows as cyber incidents become more frequent. In Israel, 4,800 cyber incidents were recorded in June alone, nearly three times the number reported during the same month a year earlier. While government agencies and critical infrastructure remain major targets, smaller businesses are increasingly being affected as well, leaving IT teams with more incidents to investigate and less time to determine which pose the greatest risk. As organizations look for ways to manage increasingly complex IT environments, software companies are beginning to push AI beyond recommendations. Acronis, a global provider of cyber protection solutions, is one of the latest enterprise software companies betting that autonomous execution, not better recommendations, will define the next phase of AI for IT teams. At its Acronis Accelerate: The Journey to Autonomous IT event, the company announced its new platform designed to bring agentic AI into MSP workflows. Built around a unified workspace, the platform is designed to reduce the amount of manual coordination required to manage modern IT environments. Bringing operational data, service tickets, monitoring, and security into one system allows technicians to assess incidents from a single interface rather than piecing together information from multiple applications.By choosing a program that aligns with your responsibilities and career goals, you can develop practical AI capabilities that deliver measurable business value. (credit: SHUTTERSTOCK)Part of a broader movement towards autonomous AIThe platform also reflects a broader move towards autonomous AI. Rather than stopping at identifying a problem, it can gather context around an incident and automatically begin handling certain routine tasks. MSPs can also build their own automated workflows and define which actions the platform can perform autonomously and which will continue to require human intervention.Jan-Jaap Jager, CEO of Acronis, shares: “AI-native is not a marketing label for the company but a core design principle that guides how its products are built and operated, as well as how it helps partners manage and grow their businesses. The goal is to provide MSPs with a single environment where people and AI agents can collaborate securely, transparently, and at scale, and this year's product releases bring that vision to life.”Israel one of Acronis' fastest-growing marketsIsrael has also become one of Acronis’ fastest-growing markets, with cloud annual recurring revenue increasing 27% over the past year and adoption of its advanced EDR solution rising 37%. The country also plays an important role in the company’s global operations, with nearly half of Acronis’ Israel-based employees working in research and development. As IT environments continue to grow, the challenge is becoming less about collecting more data and more about deciding what deserves attention first. The next phase of AI in enterprise IT may not be generating better recommendations, but reducing the amount of routine work technicians perform, giving IT teams more time to focus on the problems that still require human intervention.Follow us on Google